Shipping & Returns

Shipping:

  • Shipping Options Listed Below. Orders are processed Monday - Friday and are shipped within 1-3 business days of purchase. A tracking number will be emailed to you.
  • *We are not responsible for lost, stolen, or delayed packages and will not refun shipping charges if USPS or UPS does not meet their guaranteed shipping times. Shipping delays can occur with USPS and UPS. 
  • *We carry up to $100 worth of insurance on all packages.
  • *If you receive a damaged package, or your package is missing, you must file a claim with the carrier.
  • It is the buyer's responsibility to ensure the shipping address is entered correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.
Shipping
Method		 Time
Frame		 Price
USPS First Class 2-6 Business Days* $8.95
USPS Priority 2-3 Business Days* $10.95
USPS 2-Day 2 Days* $30.00

 

Sizing and Product Questions: Feel Free to reach out to the store for with any sizing or product questions before placing the order. We are always happy to help.

Returns:

  • Store Credit or Exchange Only: We issue exchange or store credit for all eligible returns.
  • Initiation: Returns must be initiated within 7 days of delivery.
  • Shipping: You have 4 days to ship the item back once your return is approved. Please call the store at 910.523.7132 or email: info@shophallelu.com for approval.
  •  Returns must be received in new and unworn condition with tags attached and receipt. Returns are only eligible for store credit or exchange. We do not refund shipping charges or pay for your return shipping costs.

Non-Returnable Items:

  • SALE Items
  • Jewelry & Accessories
  • Swimwear

Ship to: 

Hallelu Clothing Co.

Attn: Returns
84 Waynick Blvd
Wrightsville Beach NC 28480

Returns to the Store: You are able to return items within 14 days of purchase. If you ordered an item online and would like to return it to the store. You must have your receipt, tags attached and item unworn.

Condition of Returned Items:

  • With tags attached
  • Free of excessive human or animal hair
  • Free of makeup marks or smears
  • Free of odors

Denied Returns and Restocking Fee: If returned items to not meet these requirements, the return may be denied.

Defective Items: If you receive a defective item, please email info@shophallelu.com within 2 days of receiving the item. Include a photo of the damage. If we are not contacted within 2 days, the item will no longer be eligible to return or replace.

Return Limits: Because our boutique features small-batch  and fast moving seasonal styles, customers are limited to 7 returns in a month.

Did you receive the wrong item? If you were shipped the wrong item -So Sorry for the inconvenience! Please notify us via email: info@shophallelu.com. We will ship the correct item asap and will issue a refund for the cost of return shipping in this situation.